Rules of returns

The "Buyer" has the right to return the purchased item within 14 (fourteen) days, if it has not been used, damaged or its appearance has not changed significantly, that is, only such changes have been made to the appearance of the item or its packaging that were necessary to inspect the received item. The Buyer must exercise this right responsibly and return the item in its original, neat packaging, as well as return all the complete parts of the item and the Gift purchased together with the Item (if any). But first, in the case of a return, we ask the Buyer to simply write to us by e-mail and agree in the simplest way on/where to return the item, thus avoiding unnecessary bureaucracy. The costs of returning the item must be covered by the Buyer. We resolve justified complaints that are submitted on time in favor of the customer - we refund the money paid, additionally deliver the item, etc.

Upon receipt of the Goods or Sets of Goods, together with the Gifts received and after assessing their quality, the Seller shall make a full or partial refund for the Goods or Sets of Goods by bank transfer to the bank account of the Buyer of the Goods or Set of Goods no later than 14 (fourteen) days from the date of receipt of proof of dispatch of the Goods or Set of Goods to the Seller or the return of the Goods or Set of Goods. If a method of return of the Goods or Set of Goods other than that offered by the Seller was chosen, which resulted in disproportionate or higher costs, the Seller shall not be obliged to cover the costs of returning such Goods or Set of Goods.

The Buyer is responsible for the decrease in the value of the Product if the returned Product or its packaging is damaged, the Product has lost its commercial appearance (damaged labels, protective films, etc.), the Product has been used, the Product is without authentic labels, protective bags and without the same accessories with which it was sold, the Product is in disordered and/or non-original packaging (without instructions and warranty card, if they were delivered with the Product), of a different composition than that in which it was purchased by the Buyer, unreturned Gifts, Product accessories or attachments transferred to the Buyer together with the Product. When returning, it is recommended to provide a VAT invoice or cash register receipt, or another document confirming the purchase-sale of the Product from the Seller (e.g., payment card account statement) and the order number (It is recommended to provide documents in paper format). 

Klaipėda Priestočio Viada Omniva
Priestočio g. 28, LT-92191
Darius Urnikis
+37069887313

Klaipėda Omniva Studlendas
H.Manto 90. LT- 92295
Darius Urnikis
+37069887313

Klaipėda Priestočio IKI LP express
Priestočio g. 28, LT- 92228
Darius Urnikis
+37069887313

Klaipėda Studlendas LP express
H.Manto 90. LT- 92295
Darius Urnikis
+37069887313